Return & Refund Policy – Men’s Kurta
We strive to ensure your complete satisfaction with our men’s kurta collection. Please read our return and refund policy carefully.
1. Returns
- Returns are accepted within 7 days from the date of delivery.
- Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
- Customized or personalized kurtas are non-returnable unless defective.
2. Refunds
- Refunds will be processed after the returned item is inspected and approved.
- The refund will be credited to your original payment method within 7–10 business days.
- Shipping charges are non-refundable unless the return is due to a defect or our error.
3. Exchanges
- We offer exchanges for size or color within 7 days of delivery.
- Exchange requests are subject to stock availability.
4. Defective or Damaged Items
- If you receive a damaged or defective kurta, please notify us within 48 hours of delivery.
- We will either replace the item or issue a full refund, including shipping costs.
5. Return Process
- Email our customer support at contact@ethnoir.in with your order number, item details, and reason for return/exchange.
- Our team will guide you with the return shipping process.
- Pack the item securely in its original packaging for return.
6. Important Notes
- Items returned without prior approval from our team may not be accepted.
- Refunds will be made only after verifying the returned product meets our return conditions.
- We reserve the right to modify this policy at any time without prior notice.