Return & Refund Policy – Men’s Kurta

We strive to ensure your complete satisfaction with our men’s kurta collection. Please read our return and refund policy carefully.

1. Returns

  • Returns are accepted within 7 days from the date of delivery.
  • Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
  • Customized or personalized kurtas are non-returnable unless defective.

2. Refunds

  • Refunds will be processed after the returned item is inspected and approved.
  • The refund will be credited to your original payment method within 7–10 business days.
  • Shipping charges are non-refundable unless the return is due to a defect or our error.

3. Exchanges

  • We offer exchanges for size or color within 7 days of delivery.
  • Exchange requests are subject to stock availability.

4. Defective or Damaged Items

  • If you receive a damaged or defective kurta, please notify us within 48 hours of delivery.
  • We will either replace the item or issue a full refund, including shipping costs.

5. Return Process

  1. Email our customer support at contact@ethnoir.in with your order number, item details, and reason for return/exchange.
  2. Our team will guide you with the return shipping process.
  3. Pack the item securely in its original packaging for return.

6. Important Notes

  • Items returned without prior approval from our team may not be accepted.
  • Refunds will be made only after verifying the returned product meets our return conditions.
  • We reserve the right to modify this policy at any time without prior notice.