Shipping policy

Shipping Policy

At Ethnoir, we are committed to delivering your orders safely, quickly, and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not shipped on Sundays or public holidays
  • Once your order is confirmed, you will receive an order confirmation via Email or WhatsApp

Shipping Timeline

Domestic Shipping (India)

  • Standard delivery time is 4–7 business days
  • Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances

Shipping Charges

Free Shipping

We offer Free Shipping Across India on eligible orders.

Additional Charges

Any express shipping charges (if applicable) will be displayed at checkout before payment confirmation.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier partner details
  • Shipment updates via Email or WhatsApp

Delivery Delays

While we aim to deliver every order on time, delays may occur due to:

  • Remote delivery locations
  • Weather conditions
  • Courier service disruptions
  • Public holidays or high-demand periods

Ethnoir is not responsible for delays caused by third-party courier partners, but we will always assist you in tracking and resolving shipment issues.

Incorrect Address or Failed Delivery

Please ensure your shipping information is accurate while placing the order.

Ethnoir will not be responsible for delivery issues caused by:

  • Incorrect shipping address
  • Incomplete address details
  • Unavailable recipient at the time of delivery

Additional shipping charges may apply for re-delivery attempts.

Damaged Packages

If your package arrives visibly damaged:

  • Do not accept the package if it is severely damaged
  • Take clear photos/videos immediately
  • Contact us within 48 hours of delivery

Contact Us

Important Note

Delivery timelines are estimated and may vary due to external factors beyond our control. Ethnoir will always work to ensure the best possible delivery experience for our customers.